You rent a YOGIPHONE telephone line for 3, 6 or 12 months in order to :
As soon as your order is validated and you have paid with a bank card, your Yogiphone telephone line is automatically activated. You will immediately receive by email (the email address you gave on the registration form) the information on how to use it: your 09 Yogiphone number and the 0800 free call number, your 4 figure confidential code, the 4 figure recharging code or the 6 month extension code.
You give your contacts your 09 Yogiphone number.
The day this email is sent plus 7 calendar days determine the start of the 1, 3, 6 or 12 months period for the Yogiphone telephone line rental. You have 7 calendar days to activate your Yogiphone telephone line.
It is possible to buy several phone lines, all you have to do is type in the number of lines you want when ordering. For a larger number of lines, the process can be personalised and benefits from supplementary services.
The monthly credit time that is not used up is automatically and fully carried over to the next month. The carrying over of the credit time is cumulative for the whole duration of the Yogiphone telephone line rental. At the expiry of the Yogiphone Line possibly the unused time credit will not be refunded.
Yes very easily, you can personalize your greeting message with your surname and forename. Dial your yogiphone number in 09 or the free number in 0800 then enter your 4 digit code and choose 1 to the main menu. Juste follow the instructions.
Yes. You will receive a notification by text on your usual mobile for any message left in your Yogiphone voice box. You can very easily at any time suspend or enable the sending of SMS alerting and notification on the filled cell.
Dialyour yogiphone number in 09 or the free number in 0800 followed withe your confidential 4 digit code. Select option 3 in the overview and enter the redirection number for the landline or mobile phone in metropolitan France or in one of the 22 countries offering the service.
You can choose to redirect the calls for 1, 7, 15 or 30 days.
The call transfer is automatically deactivated as the end of the chosen period: 1, 7, 15 or 30 days.
You can manually deactivate the call transfer via the 0800 free call number followed with your 4 figure confidential code. When the call transfer is deactivated, you will receive a notification text on your usual mobile.
Yes, the call transfer can be used as often as you want to.
The call transfer activation is free of charge.
NB: The transferred call is debited as an outgoing call and taken off the remaining Yogiphone telephone line monthly credit time (see the general conditions of sales).
There is no automatic renewal at the end of the 1, 3, 6 or 12 months rental period.
A few days before the end of the Yogiphone telephone line rental period, you will receive an email offering you the option to extend the rental of your Yogiphone telephone line. All you have to do then is order a renewable 6 months extension code.
All you have to do is order 6 months extension code online. You'll manage your Yogiphone line by dialing your yogiphone number in 09 or free number in 0800 followed with your 4 digit code.
Select option n°5 in the overview and enter your extension code.
NB: The Yogiphone line must be active to be extended. If at the end of the 1, 3, 6, or 12 months, the Yogiphone line is not extended, it will be cancelled and the number reallocated.
You pay online with a bank card* (for an immediate activation of the Yogiphone telephone line). A payment in 3 instalments is possible except for the pre-payed 3 months Yogiphone telephone line.
For a payment by bank transfer or by cheque, there will be a 48 hours delay after the validation of the payment.
After the validation of your order, your invoice is available for download in your customer’s account.
Yes, you can contact the customer service by filling in the “contact us” form online (page contact) ;You can also get hold of the customer service directly by dialling 01 78 40 51 09.
According to the terminal you are using (landline, phone box, and mobile), you will be able to dial one of these 2 numbers to access the Yogiphone telephone line: the 09 Yogiphone telephone number or the 0800 free call number
Each time you use the Yogiphone telephone line, the remaining time credit still available is automatically recalculated and readjusted (see the General Conditions of Sales))
*secure Crédit Mutuel CIC payment)